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PAYMENT INFORMATION FOR NEW BUYERS
Greetings! You are reading this either
because you have never purchased from eMoviePoster.com before, or it has been
some time since your last purchase.
The fact that you are reading this indicates you were the high bidder on one or
more eMoviePoster.com auctions. We have found
that following an exact procedure allows us to fill orders extremely quickly
(almost all are sent within two business days of our receipt of payment).
You should have received an e-mail telling you
exactly how much you need to send (if you did not, please
Contact Us
and say "I never received payment details"), which is the sum the purchase price(s) of
your item(s), plus shipping (if you live outside the U.S., there won't be a specific shipping price
as we must quote the cost of shipping; see below
for more details).
Here are quick links to what you will find on this page:
Where/How do you send
payment?
- We accept all major credit cards,
either directly over the phone at 1-417-256-9616 during regular our business hours which are
Monday to Friday, 9 AM CST to 5 PM CST except between 12 and 1 when we take
lunch, or you can e-mail us payment details, and there are still a few
people who fax us!
- If you like to pay via Paypal (our
PayPal e-mail is "mail@emovieposter.com"), that is fine, but know that
PayPal has many glitches, and you should ABSOLUTELY e-mail us
separately when you send us a PayPal payment!
- You can send a check or money
order (if you do, enclose your address and details about what you
purchased) to:
Bruce Hershenson
Attn: Payments
P.O. Box 874
West Plains, MO 65775
- If it is your best payment option, you
can pay by Western Union (unlike SOME auction sites, we are not
prejudiced against Western Union!). But please don't send cash (as
we can't be responsible for lost cash)!
What if I have
ordered before? If you've ordered from eMoviePoster.com in the past via
credit card (and it hasn't expired) then we have your credit card and address
info on file. As long as you want to use the same card, you can just reply to
our confirmation e-mail, and add, "Put this on my card you have on file and send
it right out" (if you have multiple items, please state that as well) and we will
ship it to you within 2 business days (most orders go out within 24 hours!).
Non-U.S. Customers: How
to get a shipping quote for your order.
Non-U.S. customers pay the actual cost of sending your order, plus $2 for
packaging materials. If you want to see approximate non-U.S. shipping
charges, go to our
Special Notes
Archive which provides an overview for the items we auction on a
particular day including the U.S. and non-U.S. estimated shipping charges.
But note that we will charge you the actual cost
of shipping your order, plus $2 for packaging materials, regardless of what
the above page shows. Therefore, if you live outside the U.S., we need you to now
e-mail us your exact mailing address as soon as possible. Once we have your
address, we compute the actual charges and e-mail them to you.
Non-U.S. Customers: Pay and Hold
Program
HAVE YOU HEARD ABOUT OUR PAY AND HOLD PROGRAM? We have a
program exclusively for non-U.S. buyers called "pay and hold", and any non-U.S.
buyer can enroll in it.
HOW DOES IT WORK? After you win items, you pay the subtotal for your purchases
(excluding shipping) within one week of the auction(s)' closing. You may then
repeat the process for up to one month, and we will hold those orders in our
warehouse until the end of that month! After one month (or at your request,
whichever comes first), we will send you a shipping quote on all of those
purchases, and since you will have already paid for the posters themselves, you
will just need to send us the quoted cost of shipping within one week of
receiving the e-mail, at which time we will send your purchases out to you, and
the process can begin again!
WHAT ARE THE BENEFITS? You are able to wait up to FOUR weeks for us to ship
items to you, and since we have TWO auctions per week, you will be able to
combine purchases from a total of EIGHT different auctions and only pay shipping
for one or two packages for all the items, resulting in a huge savings on the
shipping costs.
SURELY THERE IS A CATCH! The only catch is that we may have to send you two
packages instead of just one (which is much better than up to 8 packages!), and
this is likely only if you purchased both "rolled" and "flat" items during that
month. This "pay and hold" program will surely result in far fewer packages and
in far less shipping expenses.
READY TO ENROLL? If you have read the above very carefully and are ready to
enroll in our "pay and hold" program, just pay for the subtotal of your winnings
(no shipping) and include a note with the payment that says "please add this
order to your pay and hold program", and we will add you!
How soon can I
expect my order? 99% of orders go out within 2 business days of your
payment being received. If you haven't received your purchase within 14 days of
your mailing payment then please
Contact Us
or Call Us. Many
buyers call us the fastest movie paper shipper online!
Auto-Ship Program If you are a regular customer (or think you
will become a regular customer!), and you would like to get your orders more
quickly, eMoviePoster.com has a way that you can get your purchases sent
more quickly through our "auto-ship" program. Those of you have a credit card on
file with us and authorize us to send your purchases each week (if you made any)
without waiting for confirmation from you, will have your purchases sent FIRST
each week, usually on each Wednesday morning right after the auctions close!
Send us an e-mail stating that you want to join the auto-ship program and
authorize our charging your purchases each week, and we will enter you
immediately. Of course you can quit the program any time, but we know you will
find that it will save e-mails and get you your packages even quicker than
before.
Do we combine shipping?
If at all possible, we WILL combine all of your purchases from up to two
weeks no matter how many of
our items you get in that two week period, which is our way of saying "thanks" to
those who buy multiple items (and the shipping charges include full
insurance on ALL U.S. orders)! BUT PLEASE KNOW THAT IF WE NEED TO SEND your two weeks of
purchases in 2 separate packages, THEN YOU MUST PAY TWO SHIPPING CHARGES).
Note that we can not combine more than two weeks of purchases (we sell so much
material that we end up "drowning" in unsent orders!). So if we are
holding previous purchases for you, then you MUST send payment for those
purchases and these right now.
Thanks for your understanding of our need to send
packages in a timely fashion! If you have questions about shipping,
please visit our
Shipping and
Payment Details page.
NOTE THAT THE ABOVE
COMBINING INFORMATION ONLY RELATES TO U.S. ORDERS. We have a special
Pay and Hold option for non-U.S. orders (see
above).
Thank you very much for purchasing from eMoviePoster.com!
After you receive your purchase, we are sure you will be happy with your
purchase, but if you are not 100% happy (for any reason), please
Contact Us right away, and we'll do whatever it takes
to make you happy! Unlike many dealers, we sell to the same customers over and over, and we are able to do so because we describe our items
well, wrap them well, and send them quickly. We know you will agree once
you have completed your purchase, and we hope to do more business
with you in the future!
Bruce Hershenson and the
eMoviePoster.com team
P.O. Box 874
West Plains, MO 65775
Phone: 417-256-9616 (hours: Mon-Fri 9 to 5 except from 12 to 1 when we take
lunch)
http://www.emovieposter.com
our auctions on our own site:
http://auctions.emovieposter.com
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